Terugbetalingsbeleid

Return policy

How to return:
After receiving your merchandise you have the right to open the package and check if everything is there. When returning the item(s) to us, it must be done within 14 days after receiving. The product shall be returned in the same condition and inside all original packaging, price labels etc. without having been tampered with.
Please note that, until the product reaches us, you are responsible for it. Also please return the package together with a dispatch number, so we will be able to trace it. The product must be complete with the original sales invoice. We are not responsible for return-shipping costs. 

We do not offer returns for items bought on sale or that are discounted. Orders made outside of the webshop cannot be returned.

Always contact us through a DM on instagram or E-mail before returning an item and await our reply.

Return Policy Requirements
When the returned merchandise doesn’t meet our requirements we reserve the right to refuse the refund. The item itself must be returned in its original condition.

Am I responsible for the return-shipping costs?
Yes, you will be charged for the return-shipping costs. We only accept returns with a track- and trace code. We do not pay for customs taxes. Possible customs taxes will be deducted off the refund of the returned item.

How to make an Exchange / Exchange Policy

If you want to exchange your product please contact us through a DM @outpostvintagecompany or E-mail: outpostvintagecompany@gmail.com. 
Please do this as soon as possible to ensure the desired other product is reserved for you. The maximum amount of days to exchange your product is 14 days after receiving it. All full price items are eligible for a one time exchange. The same term and conditions apply to exchanges as they do to returns. Note that extra shipping costs apply to an exchange.